If you have any cultural or faith needs
that you feel are not already being met, it is vitally
important that you inform your Support Worker as soon
as possible. We will try to ensure to accommodate your
needs/requirements. Our aim is to provide a safe and
enabling environment for women and children of all backgrounds.
If we are unable to accommodate your
needs, we may be able to transfer you to a specialist
refuge who may have more facilities to suit your needs,
if you so wish.
For a full list of faith organisations,
centres, clothing and food outlets, please see your
Support Worker or the notice board in the dining room.
BLACK AND MINORITY ETHNIC WOMEN
WAVE strives to ensure that women and
children from all ethnic backgrounds receive appropriate
support to meet each individuals needs.
If specialist support is required for
example with immigration, language barriers, reading
and writing, racism or any other issues you feel require
extra attention….please speak to your Support
Worker who will liaise with the appropriate agencies.
Once again, if you feel your needs
would be met more effectively in a specialist refuge
for BME women, please speak to your support worker.
Support Planning and Risk Management
• It will help you to identify
things that you would like support with.
• It will help us to provide you with the most
appropriate support to help make your stay with us be
as positive and productive as possible.
• It will help ensure that you , other residents,
and staff are safe.
• It will help us to assist in co-ordinating services
and linking in with new ones.
• An initial risk / needs assessment
will be completed before you are offered a room at the
refuge. This will help us ensure that the refuge is
the most appropriate place for you and to ensure that
you and other residents are safe.
• Your full plan will be developed with yourself
during the first week of your tenancy.
• It will be reviewed at least once a month at
a time convenient to you. However, if there are any
major changes in your circumstances, or if the risks
identified have become worse, it can be reviewed sooner.
• Between reviews, you will meet with your support
worker on a weekly basis to discuss how you are doing,
although you can speak to any member of staff as often
as you like with any queries concerns, or up dates.
• During your first week with
us, your support worker will ask you a series of questions
about your circumstances and health/well being of your
family. Your replies and any concerns that you have
will form the basis of your support / risk management
• You will be asked to sign to say that you agree
with the plan and any action points arising from it.
• Your Plan is confidential.
This means that the only people have access to the information
in it are YOU and members of staff on a “need
to know” basis.
• Information will only be shared with other agencies
with your written consent.
• The only other time information held within
your Plan may be shared with the appropriate agency
with/without your consent, is if we feel that the welfare
and safety of children/vulnerable adults are at risk
in any way.
If you need a safe environment then ring 01942
262270 now or contact us by clicking here.