Frequently Asked Questions
What is a refuge like?
A refuge is a safe and stable environment were women
can come to gather their thoughts. It is a place where
people understand what you are going through. WAVE
will not make decisions for you, but whatever you
decide WAVE will support you throughout.
Will everything I tell you be kept confidential?
Yes! Everything that you tell us is strictly confidential
and will not be disclosed to anyone without your permission.
The only time that WAVE will disclose information
to other agencies is if there are child protection
Will I have support when I move into the
Yes! When you arrive at the refuge you will be allocated
a keyworker. She will support you throughout your
stay at the refuge.
Will I have my own room if I came to a refuge?
All refuges vary. Some of them you will have access
to your own bedroom and on suite shower room like
our own refuge. Others you will have a communal bathroom
but your own bedroom and some do have shared bedrooms.
In most refuges women will share communal areas such
as, lounge, kitchen, dinning room, laundry etc.
Can I come in to the refuge and speak to
Visitors are not permitted to visit the refuge due
to confidentiality reasons. WAVE does have a public
building were women can come and talk with a support
worker. Please contact 01942262290 for more information
about this service.
I work! can I keep my job?
Yes! All women are welcome no matter if they work
Can my children come with me?
All children are welcome. WAVE will support children
along with their mothers however boys over 14 may
need special permission to stay at the refuge.
What about all my furniture?
Unfortunately WAVE is unable to store large items
of furniture. WAVE will help to find appropriate storage
if you wish to store your furniture until you find
a new home.
What if I change my mind?
What about my pets?
It is ok to change your mind, if you wish to return
home this is fine it is your choice. You can still
wish to access WAVE services at anytime.
Unfortunately pets are not permitted at the refuge.
WAVE can access a pet fostering service that will take
care of your pets until you are ready to move. (There
is a small fee for this service.)